We give our customers the opportunity to appeal for 100% reimbursement if the below-mentioned scenarios are met. In case the request doesn't match the situations given below, you can request an appeal from our customer support department.

Not Satisfied With Revisions

After the customer order completes, it goes to the quality check department that matches the requirements with the work done.

Failure To Meet The Deadline

The time delivery difference is calculated in every case separately. The amount compensated for the long term orders is 7%. The customer cannot be compensated if the delay was,

Poor Quality

In case of poor quality and not meeting the deliverables, the customer can appeal form a reimbursement of the amount they paid. However, before this happens, a customer support team is deployed to get details about the issue. The customer is required to send in detailed feedback indicating the mismatch between the final product and the order requirements.

Refund Processing

If the customer's case is approved, the company will start the refund processing request within 5 business days from the confirmation date. Please note that any issues that occur from the banking side, the company will not be responsible for the delay.

The processing of the refund transaction may occur an amount on the customer's end. In a case where the transaction amount is small it cannot be processed since it barely covers the transaction fee for the bank and the client.

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